Security & Compliance

Lane is committed to maintaining
the highest standards of information
security and data privacy.

Security & Compliance

Lane is committed to maintaining
the highest standards of information
security and data privacy.

Our platform is trusted to power hundreds of buildings and corporate offices on behalf of Fortune 500 companies around the world, and we understand that our security policies directly correlate with our client’s brand reputation. Lane’s Security team is available to answer questions to ensure a high level of trust.
Last updated: August 16, 2021.

Platform
Architecture

Lane is a Software as a Service
(SaaS) platform. The platform is built using the highest standards for security with proven technologies. Customer data resides on Lane’s production database and is logically segregated from other customers. The Lane platform was created with scalability in mind. Architecture is able to easily scale to meet demand as required.

Data Center Security

Web Services (AWS). AWS provides world-class hosting facilities which are trusted and used by some of the world’s largest organizations. AWS is compliant with Cloud Security Alliance Star Level 2, ISO 9001, 27001, 27017, 27018, PCI DSS Level 1, and SOC 1,2, and 3. For more information on AWS’s certifications and compliance programs, please visit

Product Development

Lane uses the Agile/Scrum methodology for software development. The platform undergoes annual penetration testing, ongoing vulnerability tests, and is continuously monitored.

Seamless Deployments

Lane has zero-downtime deployment and upgrades the platform.

Risk Management

Lane maintains robust risk management, vendor assessment and incident reporting policies. These are reviewed annually and include protocols for escalations, vulnerability management and service restoration.